CASSPI - your partner for winter service, playground cleaning and sand cleaning
We do not see ourselves purely as a building service provider, but rather as a competent consultant and problem solver for our customers, with whom we maintain a partnership relationship. At the same time, these are our best advertising, as we ensure the best work results and consistently high customer satisfaction with our extremely high quality standards, our reliability and sovereignty.
The secret of our success is our satisfied and motivated employees, who we value as our greatest asset. Our team consists of selected specialists with high intrinsic motivation and a strong customer and performance orientation.
And we all aspire to tread different paths as a young and modern service company and to place our know-how on the market in a targeted manner in order to offer you clear added value compared to less innovative companies.
quality management
Our company has changed significantly in recent years. Our services stand for safety, quality and reliability. Despite major changes, our basic principles have always remained the same:
- Strong customer proximity, high customer understanding and a strong service concept
It is very important in our industry to guarantee high quality in order to be able to guarantee the necessary safety and optimal performance for our customers.
In the worst case, defects in technology can lead to people being put at risk (e.g. due to poor-quality work equipment or incorrectly carried out repair and maintenance work).
For us it is not only important to offer high-quality services in order to achieve customer satisfaction, but also to provide our customers with professionally competent employees. We focus on their safety, productivity and satisfaction, because the very good training of our employees enables us to provide a service that is tailored to the needs of our customers.
Thanks to the skills we have in-house, we have advantages such as being able to react more quickly to market requirements, more individual and flexible consideration of special customer requests and high quality control of our services.
Since the beginning of 2021 we have implemented the quality management system according to DIN EN ISO 9001:2015. Our task has always been to meet the requirements of our customers. With the introduction of this quality management system, we expect a continuous improvement of our processes and the achievement of our corporate goals, which will result in an improvement in our employee and customer satisfaction.
Our quality policy
customer satisfaction
We support and look after our customers with a full service and strive to solve all concerns and problems as quickly as possible and to provide competent advice and support.
quality
We aim to be the quality leader on the market in our service area. We achieve this through comprehensive planning of the provision of services, our high-quality equipment technology and our good customer service.
Colleague
Our employees are the heart of our company. Our whole is in them
Know-how. It is therefore particularly important for us to strengthen the potential of the individual. We act according to the motto: "To individually optimize and use the strengths of the individual!"
more economical
success
We achieve economic success, which secures our jobs and thus the know-how of our company in the long term, through the efficient use of our resources and through our lean and short processes. In addition, cost-conscious action is part of our everyday life and is lived by all employees.
Continuous improvement process
We focus on the permanent improvement of our services and our processes in order to be able to ensure customer satisfaction in the long term. It is important for us to constantly question our processes and adjust them if necessary.
sustainability
Sustainability is one of our most important principles. Sustainable action is the basis of our range of services. On this basis, we achieve long-term, reliable support for our customers. In addition, we make sure to avoid waste of any kind in order to always act sustainably
Stay connected
Many years of experience in winter service and street cleaning
Slippery roads, slippery sidewalks, icy driveways - as beautiful as winter is, it is also dangerous. The fall of a passer-by can end up unpleasant and expensive for you. The situation is similar with damage to property as a result of a slippery, muddy surface. With our professional winter service on commercial areas and private properties, we relieve you of this worry. We remove snow and ice from sidewalks and roadways reliably, quickly and conscientiously. Put your gritting and clearing duties as well as street cleaning in our experienced hands to start the cold season carefree.
Our service at a glance
✔ mechanical snow removal
✔ manual snow removal
✔ Spreading service with salt and grit
✔ Control drives
✔ Inspection before and after the season
✔ 24-hour support – including weekends and public holidays
✔ Cancellation of appointments
✔ 24-hour hotline (02166 98978-88)
✔ Carrying out the security measures
✔ Thaw control
✔ Roof snow removal including removal of ice from the gutters
✔ Disposal of spread material at the end of the season
✔ Assumption of liability
✔ Street cleaning
Snow and ice - professional winter service in North Rhine-Westphalia
Mechanical snow clearing with modern winter service technology
In heavy snowfall and slippery ice, the use of powerful machines is essential. They not only ensure large-scale and efficient snow removal, but also make work easier for our employees. Our company only uses state-of-the-art equipment that is regularly serviced.
This enables us to clear snow comparatively quietly and in an environmentally friendly manner. For you as an individual, this means a great deal of relief in terms of compulsory clearance and winter service. With our modern machines we remove snow and ice from your private and commercial areas without damaging the surface or the local signs and borders.
Manual snow clearing by expert employees
The best machine is worthless without a trained driver. The heart of our company is therefore our satisfied and motivated employees. Our team is made up of specialists with relevant professional experience who perform their duties with a great deal of commitment and reliability. They are just as used to handling shovels and brooms as they are to operating modern winter service technology.
Each member of our workforce has a mix of practical experience and theoretical knowledge of dealing with snow and ice. This ensures conscientious compliance with the winter service regulations and obligations in your community. We are proud of our reliable team, which reliably carries out snow removal on sidewalks or roadways every day in the winter season.
24 hour care
Snowflakes and ice crystals do not stick to specific times or days of the week. As a service provider with many years of experience in snow clearing, we are aware of the importance of permanent operational readiness. With our 24-hour support, we are available to you around the clock as a flexible partner for ice and snow removal.
This service also includes winter service on weekends and winter service on public holidays. Our modern machines and reliable employees are ready 24 hours a day, seven days a week to carry out the safety measures to prevent accidents caused by snowfall and black ice.
Many years of experience in winter service and street cleaning
With our modern equipment and expert employees, we take care of street cleaning and winter services for the following cities and communities: From district of Recklinghausen to the north across the Oberberg district in the east up to District of Euskirchen in the south. In the western part of the federal state we are in the districts of Viersen and Heinsberg active.
Of course you can also use our gritting and snow clearing service in the urban areas of Cologne, Bonn, Dusseldorf, Duisburg, Essen and Bochum take advantage of. Our map gives you a detailed overview of our operational areas.
Reliable snow removal including street cleaning
Basically, as a property owner, you are responsible for clearing and gritting your property and the adjacent sidewalks from snow and ice. This obligation to clear and spread service begins at 7 a.m. and 8 a.m. respectively. At this point, the paths must already be accessible. Starting shoveling snow at 7 a.m. is not enough. With us as a professional snow clearing service, you can sleep longer in the cold season while we take care of your gritting and clearing service.
Clearing snow from sidewalks and roadways
As a professional winter service, we use a combination of powerful equipment and satisfied and motivated employees to clear snow and remove ice from your private and commercial areas. The additional use of external weather forecasts allows us to include the expected snowfall in our planning. In this way, we are able to quickly and flexibly meet the clearance obligation in extreme weather conditions.
Spreading service for snow and ice on all types of surfaces
Ice is a major hazard for pedestrians and drivers in winter. We take care of the grit spreading, salt spreading and snow removal on sidewalks, streets, driveways and parking lots to prevent pedestrians from slipping and vehicles from skidding. Our knowledge of regional regulations regarding winter service allows us to act in accordance with local statutes. After the season, we sweep up and dispose of the spreading material using modern winter service technology and classic manpower.
Your advantages with CASSPI
Avoid costs!
Personal injury caused by snow and ice on your property can be expensive for you if you have violated your clearing or gritting obligations. Compensation for pain and suffering, treatment costs and loss of earnings are just three of the cost factors that victims can claim against you in the event of an accident due to insufficient snow clearing. If you forget to clear the roof of snow, the roof can only be cleared safely by the fire brigade if the snow continues to fall. A mission that causes horrendous costs.
Relieve your tenants!
In the event of snow and ice, as a property owner, you can transfer the winter service to the tenants. Experience has shown that what works perfectly at the beginning of winter becomes a point of discussion as the season progresses. The balancing act between gritting service, work, family and leisure time is becoming an increasing burden for tenants. Your motivation to carry out the clearing service conscientiously decreases drastically. Engage us as a partner for the snow clearing service to give your tenants a relaxing winter months.
Enjoy a break!
If, as the owner, you take on the winter service yourself, including snow clearing and ice removal, a holiday trip to warmer regions during the cold season is taboo for you. Illness or personal circumstances do not release you from the obligation to clear or grit. Transfer your gritting service to us so that you can travel or recover carefree and without a guilty conscience.
Minimize the control effort!
With the handover of the winter service to the tenant or a commercial service provider such as CASSPI, liability in the event of damage only passes to the person(s) commissioned if you comply with the inspection obligation as the owner. This means: You must regularly check whether clearing and spreading work has been carried out properly. This is cumbersome, especially in residential complexes with several parties. Our energetic team of satisfied and motivated employees, on the other hand, works with particular care in order to keep the necessary control effort for you as low as possible.
Save yourself bureaucratic trouble!
Personal injury caused by snow and ice on your property can be expensive for you if you have violated your clearing or gritting obligations. Compensation for pain and suffering, treatment costs and loss of earnings are just three of the cost factors that victims can claim against you in the event of an accident due to insufficient snow clearing. If you forget to clear the roof of snow, the roof can only be cleared safely by the fire brigade if the snow continues to fall. A mission that causes horrendous costs.
Protect pedestrians, motorists and cyclists on your property!
As the owner of a commercial property, a residential complex or a house, the well-being of your employees and tenants is important to you. A thorough clearing and gritting service is essential to ensure that they find a safe surface even in persistent snowfall and black ice. Our satisfied and motivated employees ensure safety on your property during the winter season and effectively prevent accidents.
Trust an experienced partner!
A commercial snow removal service should do the work for you, not do it for you. This principle runs like a red thread through all areas of our service company. We define ourselves through a conscientious way of working, open communication with you as a customer and the use of professional machines and trained employees. Trust our expertise in snow and ice when it comes to clearing and gritting services and finally say goodbye to endless queues on the phone, unreliable staff and exorbitant prices.
Spreading service, clearing service & Co. in all parts of North Rhine-Westphalia
Ready to clear snow from sidewalks, lanes and roads to:
- single-family houses
- residential complexes
- semi-detached houses
- industrial site
- commercial areas
- company premises
- Access roads and roads
- Special areas such as train stations
- Public and private parking
Many years of experience in winter service and street cleaning
At CASSPI, well-founded competence merges with tried-and-tested practical experience and a sense of danger. Customer satisfaction forms the basis of our corporate philosophy and determines our daily actions. The aim is to relieve you of the obligation to clear as part of the winter service and to enable passers-by and motorists to have a safe stop on your areas.
Our internal processes are geared towards flexibility and speed in order to be able to assist you in any situation without delay. To do this, we use our many years of experience in the snow clearing service as well as external weather forecasts to estimate the expected snowfall. If you use our services, we will create an individual offer for you that is tailored to your needs, requirements and budget.
Fair prices
What can you charge for winter service? We dealt intensively with this question at the beginning of our company history. The core of the considerations was to always provide you, the customer, with the most advantageous price. For this reason, we made a conscious decision not to set a general total price for our snow clearing service.
With this approach, we are clearly against standard packages with flat-rate winter service prices. Instead, after an on-site inspection, we put together a tailor-made package for you. This way you only pay for the services that you actually use. Lean processes and our efficient way of working enable us to offer you this fair pricing for the winter service.
By transferring your clearing obligation to CASSPI, you benefit from a high-quality service for everything to do with snow removal and gritting, without having to accept excessive costs.
ISO 9001 certified quality management
Our work processes, our company organization and the way we treat our employees and customers are of excellent quality. We are a member of the GFMA (German Facility Management Association; German Association for Facility Management eV) and are certified according to DIN EN ISO 9001.
The latter includes seven aspects that serve to ensure customer satisfaction. These are: customer focus, leadership, commitment of people, processes and organization, improvement, decision making and relationship management. ISO 9001 provides recommendations for action for each of these sub-areas, compliance with which is confirmed by the corresponding certificate. What does that mean for you? Quite simply - at CASSPI, you, the customer, are the focus of our daily activities.
24-hour winter service hotline
☎ 02166 98978-88
Permanent accessibility plays a central role when using a professional winter service for the clearing obligation. In winter, snow and ice often come as a surprise, which requires a quick reaction and immediate implementation of security measures.
With CASSPI, you get a flexible partner for removing masses of snow and spreading salt and grit on ice, who can be reached at any time and any day of the week from October to April. Our 24-hour snow clearing service hotline always has a competent contact person available for you who will advise you individually and professionally on your concerns.
We carry out our activities related to the topics of clearing duty, winter service, gritting duty and street cleaning every day and at any time. This includes weekends and holidays when we can help you relax with peace of mind while we keep sidewalks and roadways safe.
Thorough implementation of security measures
The weather is not always the same in all parts of the state. Even in smaller areas, the same weather conditions can have different effects. With our winter service in North Rhine-Westphalia, we therefore rely on a flexible and conscientious way of working. In addition, there is an unbureaucratic and fast response in an emergency.
If there is snow and ice overnight or at the weekend, a contractual transfer of winter service to the tenants is of little use to you. The thought of spending free time in bed is too tempting for private individuals, especially on cold days. Contact us if you want to know that the clearing and spreading service is in safe hands. With our modern winter service technology and our dedicated employees, we free your areas from the consequences of snowfall and ice formation.
Assumption of liability in snow and ice
According to the winter service law, the gritting and clearing duties in winter are the responsibility of the owners of houses, apartments, residential complexes, parking lots and commercial real estate. They are therefore responsible for the so-called traffic safety obligation and must enable passers-by, motorists and cyclists to cross their property and adjacent sidewalks safely.
If you violate the duty to clear, you may be sued for damages or damages in the event of an accident caused by a fall or collision. To avoid this, you can transfer the snow clearing service to a third party. If you hand over the winter service to the tenants, this often causes resentment and defiance among the residents of your property.
You are better off with a professional service provider like CASSPI. We take the clearance obligation seriously and implement it conscientiously. If you commission us, the traffic safety obligations with all their consequences are transferred from you to us. From this point on, you are only responsible for the occasional inspection of the clearing or spreading service provided.
Flexible offer design
With us you will find all the services that contribute to the security, beautification and care of your property and property. With regard to the winter service, this includes the removal of the grit after the end of the season as well as street cleaning in addition to the obligation to clear snow, the obligation to spread snow and remove snow.
You can commission the entire spectrum or test our reliability and expertise first by booking individual services. We will be happy to advise you on your request and present you with the various options in detail. You will receive a detailed breakdown of costs so that you always have an overview. At CASSPI, we only charge you for the work that makes sense and is necessary on your sidewalks or roadways.
Needs-based operational planning
Our extensive expertise as a commercial snow clearing service not only helps us with the execution of the necessary activities, but also with the strategic organization. With a mixture of practical empirical values, weather forecasts, detailed capacity planning and internal key figures, we ensure that your property is equipped with the required machines and the sufficient number of employees over the course of the period you have booked. You will look in vain for personnel bottlenecks and technical failures with us.
Uncomplicated process in the event of damage
If there is personal injury or damage to property on your property, the injured party will normally contact you first. If you have commissioned us with the clearing and gritting service in advance, the handling of the case is uncomplicated for you. You only have the task of informing us about the damage.
From this point you don't have to worry about anything else. We will forward the damage report to our business liability insurance. This checks whether the claim is justified in view of the facts and settles the damage or rejects the claim.
Fast response to defect reports
A short response time is essential when reporting a defect. We are aware of the great responsibility that we assume with the winter service around and on your property. Speed and reliability are our top priority. For this reason, we will get back to you within 30 minutes in the event of a defect report.
Winter service in North Rhine-Westphalia for private and commercial properties
In addition to the numerous advantages, you can enjoy an uncomplicated process with CASSPI. Handing over your clearing service to our hands only takes a few minutes. You can then start the cold season relaxed and carefree.
The way from the free request for a quote to the conclusion of a contract
1. contact
It all begins with your first, free request for a quote. For this you can call us or send us an e-mail. The simplest form of contact is to use the form on our website. Choose the service of your choice and click on the icon. A window opens in which you can enter your contact details. As soon as you have transmitted the data to us, we will get back to you as soon as possible.
2. Non-binding conversation
In a telephone conversation with you, we will discuss your concerns in detail. This first, non-binding conversation is not a sales pitch, but a consultation. Together with you we will find the perfect package for your private or commercial property or building. At this point, you also have the opportunity to get an idea of our other facility management services and book them as needed.
3. Refinement of the range of services
We do not use flat-rate standard packages. In a next step, we rather clarify how exactly our service should be designed for you. Book the clearing and gritting service for specific dates or commission us specifically for the removal of the grit after winter. You decide which services you would like to use and to what extent.
4. quoting
After the conversation with you and a joint inspection of the property, we will create an individual offer for you. In this phase, we incorporate our many years of experience in snow removal in order to offer you the best service at a fair price.
5. agreement
You check our detailed list of costs and, if you like it, place the order with us. From this point on, you are exempt from the obligation to clear and the gritting service. We take care of the completion of the commissioned services and remain in contact with you during this phase. Always in the spirit of open and goal-oriented communication.
Snow, ice, slippery roads
Tips for an accident-free winter
As a professional winter service provider, we know the obvious and hidden sources of danger that snow and ice bring with them. In the following section we give you helpful tips to safely survive the freezing temperatures. Internalize these and/or post them in your property to inform your employees and tenants about the correct behavior in winter.
General questions
Everything you need to know about clearing service, gritting service and street cleaning
Our recommendation to you
Please keep in mind that in the event of a claim, the insurance company would pay any rightful claim for damages, but not a penalty (due to negligent bodily harm). The insurance company could also “get out” (= take recourse), for example if an absolutely inadequate winter service is determined.
In those cases in which the community of owners nevertheless prefers internal regulation, a precisely defined clearing plan (with areas and people) must be drawn up, in which the individual days and completed work steps are entered. In the event of damage, the judge will ask you about it.
The community of owners is primarily liable to the injured party, which will then be held harmless by the responsible owner.
Victims often only report weeks after an incident, which is why it is absolutely necessary to log the work and the weather situation. We know from experience that the most dangerous time for damage (falls, etc.) is not during the snowfall, but in the following days, when it is cold and icy and the meltwater freezes over.
We ask you to follow our recommendations!
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